Privacy Policy

Effective Date

This Privacy Policy explains how Ace Aviation Gears collects, uses, stores, and protects your personal information when you visit or use our website, https://aceaviationgears.com.

By accessing our website, you agree to the practices described in this Privacy Policy.

Who We Are

Ace Aviation Gears is an online store specializing in aviation gear, flight apparel, and custom aviation products. We serve individual customers, flight schools, aviation organizations, and military units through worldwide shipping.

Information We Collect

Depending on how you interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Company or organization name
  • Order details
  • Product customization information
  • IP address
  • Browser information
  • Device information

How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Respond to inquiries
  • Prepare custom product quotations
  • Provide customer support
  • Improve our website
  • Prevent fraudulent activity
  • Comply with legal obligations
  • Send order confirmations and shipping updates

We only collect information necessary to provide our products and services.

Orders & Payments

When you place an order, we collect the information required to process your purchase and arrange delivery.

Payment information is processed through secure third-party payment providers. Ace Aviation Gears does not store your complete payment card information on our servers.

Custom Orders

If you submit artwork, logos, designs, or other files for custom products, those files are used solely to produce your requested order and communicate with you regarding your project.

Unless required for production or legal purposes, we do not sell or distribute your submitted artwork to third parties.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Improve website performance
  • Analyze website traffic
  • Maintain secure login sessions

You can disable cookies through your browser settings, although some website features may not function properly.

Comments

If comments are enabled on our website, we collect the information provided in the comment form along with your IP address and browser information to help detect spam.

Approved comments may be displayed publicly.

Media Uploads

If you upload images for custom products, we recommend removing any embedded location information (EXIF GPS data) before uploading.

Uploaded files are used only for your order unless otherwise required.

Embedded Content

Some pages may include embedded content such as videos, maps, or social media feeds.

Embedded content from third-party websites behaves the same way as if you visited those websites directly and may collect information according to their own privacy policies.

Sharing Your Information

Ace Aviation Gears does not sell or rent your personal information.

Your information may only be shared with trusted service providers when necessary to:

  • Process payments
  • Deliver orders
  • Provide shipping services
  • Detect spam
  • Comply with legal requirements

Data Retention

We retain customer information only as long as necessary to:

  • Complete orders
  • Provide customer support
  • Maintain business records
  • Meet legal and tax obligations

Information may be securely deleted when it is no longer required.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Request a copy of the information we hold about you

To exercise these rights, please contact us using the information below.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While no website can guarantee complete security, we continually work to maintain appropriate safeguards.

International Users

Ace Aviation Gears serves customers worldwide.

By using our website, you understand that your information may be processed in accordance with this Privacy Policy regardless of your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your information, please contact us through our Contact Us page.